Why Managed Services?
Why Managed Services?
The primary challenge for any CIO or IT manager is to meet the organization’s diverse business needs while minimizing system complexity and cost. Using our Managed Services, CIO’s goals are ultimately to increase employee efficiency, reduce IT management, lower IT costs, minimize risks and technology faster, and be more responsive to business needs. They also want a system that is more flexible so, it can keep pace with the changing demands of their users.
Typically, the most pressing challenges businesses face when it comes to technology include the following:
Spiraling Costs
Managing and maintaining numerous desktops, servers, storage platforms, and networking components on various vendor platforms is becoming increasingly expensive.
The financial risk to the business
If companies fall behind in keeping up with things such as backups, patches, and security, the odds are that they’ll face an IT outage or another problem further down the road that will negatively impact the business. For instance, if an e-mail server, customer relationship management system, financial application, or network goes down unexpectedly, companies face substantial productivity and revenue losses as a result.
The ineffectual alignment of IT with business strategy and planning hinders IT agility
This is due to an infrastructure-focused rather than business-focused approach which makes it difficult to align business needs with IT service delivery.
Business competitiveness may be impacted
Companies need technology to operate efficiently and to compete effectively. However, as reliance on IT grows, the resources to support an increasingly complex IT environment are increasingly under pressure.
Negative impacts on the end-user experience
Path management, Malware, and constant complaints of slow user experience from users are pain points of the IT department.
Resources to manage improved technology platforms
An ever-increasing skill set and experience level from the company’s IT department is required to manage the platforms. There is a risk to the business if resources leave or are not able to cope with increasing demands on them.
With our Managed Service offering, we look after your Day to Day IT mundane infrastructure management so you can focus on looking after your business. In this economy, a company’s investment in technology must produce bottom-line value. As a result, our Managed Services can:
1. Dramatically reduce costs:
Outsourcing the management of IT Infrastructure and services makes technology faster, easier, and less costly for companies. IT costs are usually cut by 40% or more.
2. Reducing bottom-line risk to the business:
by having systems proactively monitored and maintained, companies will avoid many technology problems that currently impact them. If an issue occurs, experienced engineers can troubleshoot and resolve it, often before the organization is aware of it.
3. Achieving IT Agility:
By integrating; strategy, process, and applications, companies will be able to deliver unprecedented levels of reliability, availability, agility, and cost sensitivity.
4. Improved business competitiveness:
A key benefit of outsourcing the mundane day-to-day IT tasks is to free up internal IT staff to work on projects that fall into the company’s core competencies which generate revenue.
Benefits of using our Managed Services
Cost Reduction | Reduced manpower, performance efficiency, and capacity Planning resulting in a 20-45% reduction in costs | ||
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Focus on Competitive Advantage | More free time to adopt technology for competitive advantage and increased market share while ‘keeping the lights on | ||
Quality and Process | A process-based approach to problem-solving, escalation, quality and more ensure adherence to standards and security controls | ||
Automation | Leveraging enterprise automation tools can drive cost savings and improve system availability | ||
Best Practices | Adoption of industry best practices will result in efficiencies | ||
Expertise | Access to domain experts who will aid the organization in skill development |
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Risk Mitigation | Improved risk mitigation, assured business continuity, minimized downtime, and secured the integrity of customer data |
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Visibility | Timely reporting for greater visibility, real-time control, and analysis of historical trends data | ||
Scalability | Absorption of the peaks and troughs of manpower needs with automation and common operations framework | ||
Service Levels | Establish critical service levels for performance measurement, tracking, and reporting | ||
Pre-emptive Problem Resolution | Through proactive monitoring and event correlation | ||
Cheaper | Achieve significant cost savings. | ||
Faster | Minimize turnaround time to fix incidents and provide 24/7 support for managing the enterprise infrastructure. | ||
Better | Ensure equal or better-quality user experience. | ||
Proactive | Provide proactive event identification, verification, tracking, and notification to ensure infrastructure uptime and reliability. | ||
Higher Value | Enable internal staff to focus on high-value and strategic projects that would act as the differentiator for the various business units in the marketplace and improve end-user satisfaction. | ||
Repeatable | Leverage a higher level of process maturity and leadership with BIOS Assured to improve the existing processes and provide consistency of delivery. |