Types of IT Management and All-Inclusive Security

A lot of the time businesses may have already set up organizational structures that comply with the demands of various software and IT capabilities. Still, sometimes it proves to be a challenging task to stay on top and manage this in a cost and resource-effective way. In order to streamline your IT efforts and build a cornerstone for effective IT management, you may be in need of Application, Infrastructure, or Service Management. This way you can enhance your business’s security and increase return on investment while decreasing IT and operational costs.

What is Application Management (AMS)?

Application Management Services provide on-demand support for Systems, Applications, and Products (SAP) handled through a managed cloud. An example of the benefits of AMS is if a retail app crash occurs during e-commerce transactions; AMS will solve this problem through not only 24/7 monitoring of the app, but by installing patches and fixing areas of concern.

This can include enhancing, upgrading, or optimizing apps for a better user experience. As apps grow, complexity and complications arise which require external help in bug-fixing and security within the app.

This will enable you to have your databases, exchanges, and app as a whole to be managed and digitally protected in a hassle-free way.

What is Infrastructure Management (IM)?

Did you know that with the right IT infrastructure, there is an 80% decrease in system failures? Infrastructure Management relates to how IT operations function in a business environment. This involves the implementation and maintenance of specific Hardware, Software, Networks, Data Centers and Storage Facilities, Virtual and Remote Assets, and Wireless and Wired Access in real-time and/or remotely.

Having your business set up with IT functionalities is only half of it; it is crucial that it is managed, assessed, and monitored properly to avoid any systematic glitches. An example of such a glitch is when systems may be down due to errors unbeknownst to the IT team, which could take some time to figure out. With IM, technical operations in a virtual and physical environment become seamless as it reduces downtime, decreases operational costs, and ensures productivity among businesses.

This will help you thrive through disaster recovery and business continuity along with control and systems monitoring.

What is IT Service Management (ITSM)?

IT Service Management can be an inherent part of every business in making sure systems are running smoothly while receiving timely reports on system and database statuses. Moreover, various capabilities fall in line with ITSM such as service strategizing, service design and coordination, service transition, service operation, and finally continual service improvement.

Within these, a dedicated service desk is provided which will allow the consistent monitoring of performance while delivering guaranteed service levels. Through this type of service, inconsistency will be immediately brought to light using Network and Security Operations Centers and Application Monitoring.

But what if you could choose a service and get an all-inclusive antivirus along with it?

Real Secure provides all of the above-managed services and can help you and your business get underway with a complete application, infrastructure, or service management services, while you get a free and personalized antivirus on top of your chosen service. Contact us today to find out how you can protect your business to the highest degree!